Saturday, May 1, 2010

How to list education and experience form different countries on your resume

As a society, we pride our selves in our diversity and make conscious effort to appreciate each other’s cultures and backgrounds. In any given company in America, you can find training teams conducting inclusion trainings, and openly discussion diverse work environments. Diversity has become a part of our culture, both in and outside of work, and it is something that we seldom stop to appreciate.

A sizeable portion of the American workforce has acquired at least a part of their education in a foreign country. If you are in that group, one of the main challenges you will face when composing your resume is transferring your education and any experience you may have from another country in a way that shows your qualifications and achievements in a way that is relevant to your American employer.

When it comes to your scholastic achievements, make sure that you understand the education system in the US. Familiarize yourself with various levels of college degrees; make sure that you understand the difference between trade schools, colleges and universities, as well as the various degrees you can acquire at each of these educational facilities. Do not translate your degree directly – make sure that the terminology you are using is appropriated to educational achievements in the US.

I would advise seeking assistance from a translating service or from a resume writing service that may have someone on staff that speaks your language or is familiar with your country and its culture. This will assure that the education and employment information you acquired in another country is properly listed in your resume. Do not make a mistake of exaggerating the position you have held or the degree you received in another country. Consider the fact that your potential employer has very limited resources in order to verify the foreign education or employment you list on your resume. This doesn’t mean you have a free pass to make things up; instead, gather any documentation you may have that shows your achievements. If you have any transcripts or degrees from your school, or any awards from your previous employment, take them to a translating service that will recreate and notarize these documents in English. Make a note on your resume or in your cover letter that you can show such documentation upon employer’s request. Additionally, if English is your second language, under your qualifications make sure to list any additional languages that you speak fluently. Having a resume free of typos and grammatical errors will indicate to your employer that you have taken the time to learn the language and that you place high emphasis on your communication skills.

As a best practice, if your resume includes education or work experience you acquired in a foreign country, your cover letter should address any concerns that may be brought up by this information. Your employer may have questions on why you left the country where you previously work, or if you intend to go back after some time (if you came to the United States to further your education, indicate the length of time you are staying). Keep these things in mind – put yourself in a position of your potential employer who is reviewing your resume and anticipate any questions they may have about your professional history. Addressing any concerns about your resume ahead of time will assure that you are taken seriously as a qualified and credible candidate.

Friday, April 30, 2010

Tips on listing self-employment on your resume

Being self-employed comes with many challenges – determining your niche, finding clients, having adequate insurance, hiring additional help, etc. To succeed as a freelancer, contractor, or a new business owner, you have to have determination, passion and patience, much of the same characteristics you need to successfully hunt for a new job. So why is self-employment on a resume a concern for your potential employer?

Listing self-employment on your resume when looking for full-time job can raise questions for your potential employer. They will ask questions such as:
- Were self-employed because you were in between jobs, or because you wanted to start your own business rather than work for a corporation?
- Are you still working on your own, as a freelancer or a consultant? If so, do you intent to continue this work in addition to your full time job?
- Is your self-employment presenting a conflict of interest for the company?
- Are you working as a freelancer or a contractor on part-time basis, and never intend to have this replace full-time employment?
- Does your long-term career goal include owning your own business?

All of these questions are valid from your potential employer’s point of view. Companies do not want to hire you, train you and provide you with benefits only to have you quit after a year to start your own business. This is the main reason previous or current self-employment raises red flags for the hiring organizations. The best way to address any self-employment on your resume is to highlight the positives of working as a freelancer or managing your own business. It is important that your resume includes employment history that is honest and relevant to your career goals.

If you pick up a freelance project infrequently and do not intend to make this a full time career, you can omit any such experience from your resume. The only time you would list occasional freelance work on your resume is if it allows you to fill any gaps in your professional experience. If you have worked as a contractor for a period longer than three months, or if you have ever owned your own business, it is important that you indicate that on your resume. Highlight those attributes of the job experience that qualify you as a perfect candidate for the job that you are seeking. Your job responsibilities should be listed in the same way as they are for any other full-time job you’ve held; focus on those responsibilities which best meet your career objective and quantify your achievements when possible. Exemplify your self-starter attitude under the Qualifications section of your resume. Make sure to list any employability skills you have acquired or strengthened while you were self employed.

As a final indication of your commitment to the job you are seeking. Make sure that your cover letter or email addresses anticipated concerns of your potential employer. Make references to anything on your resume that may raise questions. If you still own your own business, but are looking for full-time work, for example, make sure to let your employer know what your long-term professional goals are and how you intend to balance your roles at both businesses. Don’t apologize for being self-employed. Your resume and cover letter should present you as a credible and passionate professional. Focus on the positive experiences and skills you have acquired as a freelancer, and make sure to let the employer know how these will benefit the company if you are their chosen candidate.

Thursday, April 29, 2010

What to do when your job title doesn’t match your job responsibilities

A friend of mine asked for my help recently in composing her resume. She works as an Office Manager for a small business. In her role, she assumes all responsibilities of an Office Manager. In addition, she partners with the company owner to set policies, works with freelancers on marketing materials, serves as a liaison between vendors and shipping service companies, and conducts calls for sales leads that are collected at trade shows. In other words, her title doesn’t encompass all of her job responsibilities. Several potential employers have in fact had concerns about the difference in her title and her overall position in the company, wondering if she had exaggerated her responsibilities on her resume.

Many professionals run into situations where the title they have at their current job is so specific to the company that it carries no meaning outside of the organization, or it implies that they are a level or more below their actual work responsibilities. The difficulty we face in these situations is accurately accounting for our professional experience on our resume in order to advance in our careers. There is no easy way to address this as you want to remain truthful on your resume; you wouldn’t want your potential employer calling for a reference check and getting an impression you lied about your work history, do you?

There is a debate among professionals about listing job titles versus job functions on your resume. Some people prefer listing their title as it is, followed by a list of responsibilities, while others strongly prefer finding a way to rephrase your title to encompass your job function(s). The best option, however, is to find a happy medium and list your job title along with a few words that describe your job function, before you begin listing your job responsibilities.

First, let’s explore making changes to the job titles as you include them on your resume. If your title unusual, or very specific to the organization, you should try to find an equivalent title that is well accepted and understood within your industry. For example, if you work as a customer support representative supporting a specific product and your title contains the product name, you can simply list Product Support Representative on your resume. However, be careful not to exaggerate your title. Do not change your title so that it implies change in responsibility or salary level; do not change the area of the organization where you work, or change your title in a way that suggest you are directly reporting to a person in a higher position than that of your manager. Any such changes on your resume are dishonest, and will negatively impact your credibility with your potential employer.

If your title implies less responsibility than you hold, chose the middle ground option described above. List your actual title on your resume. For example, if you are a Product Support Representative but are also responsible for training new hires for your team, list your title as follows: Product Support Representative/Customer Support and New Hire Training. All you are doing here is elaborating on your job title by including a brief description of your job function. Following this title, make sure that your resume includes power statements describing your actual job responsibilities, in order of their importance and relevance to your career title. This method is preferred because you are honest about your title, but you are also indicating to your employer that your responsibilities are slightly different than what the title implicates. When background checks and reference calls are conducted, you will not have to worry about misrepresenting your title, or causing raised questions about your credibility. Above all, your resume must be honest. Do the best you can to remain objective when it comes to your job titles and functions – focus on the positives, and you are sure to have a winning resume.

Wednesday, April 28, 2010

What to do with gaps in your work experience

Listing your professional experiences on your resume is a difficult task. There are so many elements to consider: job titles, time frames, key responsibilities, transferable skills, etc. The process becomes even more difficult if you have gaps in your work history. Your potential employer will not have a way of knowing why there is a three and a half year gap in your professional experience just by reviewing your resume, for example. The employer may wonder if you skipped over one of the jobs you held because it doesn’t meet your career objective, or they may assume that you didn’t work at all during the time frame that is unaccounted for on your resume. Any gaps in your employment history will need to be explained in writing; thus, don’t skip any information on purpose.

There are a few general rules about resume gaps:

- Any unaccounted time that is shorter than three months doesn’t need to be explained. Having 60-90 days in between jobs is not too unusual, and often goes unnoticed within a resume. However, any gaps extending beyond three months should be addressed in your cover letter or e-mail. Whether you had personal or professional reasons for not working, the gaps in your employment history need to be explained as you don’t want to leave the employer to make their own assumptions.
- Be honest! We can’t stress this matter enough. If you are honest with your potential employer, you will not have to worry about them checking your references, doing a background check, or surprising you with questions in an interview.
- Don’t exclude months of your employment from the job listing. You are better off explaining the gaps in your resume than trying to cover them up. Honesty is really the best policy when it comes to your resume.
- If you have held jobs that are not applicable to your career objective, list them on your resume anyway. Rather than create gaps in your resume, explain why you held jobs outside of your field in your cover letter or in an email to your potential employer. Again, whether the reasons are personal or professional, explain yourself honestly and don’t leave room for assumptions on the part of your potential employer.
- Regardless of the reasons for the gaps in your professional history, it is important that the tone in your cover letter and your resume remains positive. Do not sound apologetic – life happens and you don’t need to be sorry for taking time off of work. Be positive, and show your potential employer that you never lost focus on your career.

While we all agree that life takes unexpected turns and respect that there will be circumstances that create gaps in our resumes, we can always consider the following actions in order to stay competitive within our field:
- Apply our time and experience to volunteer positions, community projects, and consulting or freelance work.
- Take a class at a community college or at the community center that improves your work-related skills and allows you to interact with people with similar professional backgrounds.
- Read about the new developments in your field. Get a subscription to a professional publication/magazine, or get the newly published books that discuss changes or improvements in your profession.

Most of all, be honest and stay positive. You can’t change your work history, so do your best to show your employer you are a perfect candidate for the job by focusing on your experience and your education, highlighting your achievements and your qualifications.

Tuesday, April 27, 2010

Chronological vs.Functional Resumes

While there are numerous ways to format your resume, there are two main resume styles: chronological and functional.

As its name implies, a chronological resume is one that lists your experience and education in order, starting with the most recent jobs or achievements. This type of resume is sometimes also referred to as reverse chronological resume, because the order of the listing starts with your current employment. This type of resume preferred – employers will want to know what job you currently hold so that they can better asses your qualifications for the job of your interest. The same is true for your education; your potential employer would rather know your most recent scholastic achievement. Listing your experience and education in reverse chronological order also shows your potential employer your overall career progress. It also helps in determining the length of employment at each organization, and indicates any gaps in your career (in case of gaps, make sure to address them in your cover letter as to not lead your employer to believe that you are omitting information on purpose). Chronological resume should list your current job, as well as two to four previously held positions. Don’t skip any employment information on purpose; if your employment history is long, or if you have held jobs further in the past that align well with your current career objective, you can address these qualifications in your professional profile or in your cover letter. Chronological resumes are the most commonly used style, and work best for anyone who has had some professional experience.

Functional resumes focus on your qualifications, not your career timeline. This style of the resume highlights what skills you have, rather than where and when you acquired or utilize them. In other words, instead of listing your experiences by your job titles, your resume will contained sections titled by your skills such as verbal and written communication, customer satisfaction, project management, etc. This resume style is recommended for college students seeking internships or their first jobs out of college, for those with no professional experience, those who have not worked for some time, or for career changers. While potential employers will appreciate the overview of your skills, if you hold any professional experience, consider using the chronological resume, or a combination resume, over the functional format.

A combination resume, although not often discussed, has become a popular format in recent years. As its name implies, it is a combination of chronological resume style and functional resume style. This hybrid style allows professionals to highlight the qualification they have that are critical for the job of their interest, while at the same time listing employment and educational history in reverse chronological order. A word of caution – don’t try to do too much when using a combination resume by going over board with the type and number of sections you include in your resume. It is best to keep the information listed, even in the combination format, to what is relevant for the job.

Same rules apply for each style. Don’t exceed two pages, tailor your resume to your career objective and put your best foot forward in order to get the interview, and eventually the job.

Monday, April 26, 2010

Tips for internship resumes

There is a special style of resumes called Internship resume. As its name implies, this style of a resume composed with a goal of getting an internship in a desired field. While Internship resumes are usually chronological in format, they have different goals than a resume created for purposes of acquiring a full-time professional position. First, your goal is not furthering your career but gaining experience and skills in order to expand on your education and later obtain a position in the industry. Second, internships do not require professional experience; this is a way for you to gain such experience so that you can later get a full-time job using what you learned during your internship. Third, your resume is more focused on your academic achievements than on your work background, because you have to demonstrate that the desired internship is a logical extension of your studies. With this in mind, college students, new or returning, typically utilize this resume style to get their foot in the door with the companies they may ultimately want to work for after graduation.

Much like any other professional resume, the internship resume should contain an objective. Here you should let your potential employer know how their internship aligns with your studies, what you can bring to the table, what you hope to gain out of the experience and how you will apply your newfound skills once you are out in the professional world. Essentially you are convincing your potential employer that you are the best candidate for the internship, that you will learn the most and that the experience is critical for your professional growth.

When composing your resume for an internship, you will need to highlight your education first. You should do more than just list your previous degrees or degrees in progress. Point out the classes you have taken that qualify you for the internship. Indicate how your major is in line with the internship and how this experience will help you in your future studies.

After you indicate your objective and your education, list your qualifications. Make a list ahead of time of all skills that qualify you for the internship. Review the list and prioritize it. Most commonly made mistake in resume writing is not prioritizing the information included, so you that your strongest skills fall at the bottom of the list. Consider what qualifies you for the internship. List those qualifications first so that your employer recognizes that you are a great fit for the position.

Your work experience can help, but is typically not a breaking point in getting an internship. If you have any work experience, include it in your resume. Make sure to prioritize your responsibilities as they relate to the internship. Make sure to indicate any experience you have in sharpening your employability skills, those skills that extend beyond your education and technical abilities such as communication, customer relations, team work, taking charge, etc.

Applying for an internship is somewhat different than applying for a full time job. Along with your internship resume, you will want to submit references. For any employment experience you’ve had to date, include your supervisor’s name, title and contact information so that your employer can obtain recommendations. In addition, it is of great benefit to you to have recommendation letters from your professors. Your professors can identify your skills in terms of your dedication, worth ethic, enthusiasm, interpersonal communication and interaction with others in your classroom. Employers look for these skills because they want to assure that you will be a good fit for their team, even if your role is a short term one. Ask two or three of your professors for their recommendation. Provide them with the contact information of your employer, including an email and a physical mailing address, so the letters can be mailed to your potential employer directly. Or, ask your professors to place their recommendation letters into sealed envelopes before giving them to you to assure that the information is confidential. If possible, include your transcripts with your resume. This will be a great indication of your commitment to your education, providing your grades are good. Your transcripts can only help in getting you the internship.

As a final step, proof your application materials. Feel free to seek assistance from your school’s career center. You have only one chance to make a great first impression – do it well, and you are sure to get the internship of your choice.

Sunday, April 25, 2010

Qualifications – What do employers look for?

When applying for jobs, it is important that you read through the job description thoroughly before submitting your application. A lot of what employers are actually looking for in their potential associate is written right in the job description and requirements. In fact, you should review your resume against the requirements listed in order to make sure you have covered everything the employer is looking for. If you can address all the requirements by the information in your resume or in your cover letter, you will be on the right track for getting the job.

However, there is a whole list of skills employers look for that are never spelled out in the job description. These skills are typically referred to as employability skills, which are skills beyond your technical knowledge and qualifications that make you a great professional in your field. Don’t panic, you already have employability skills, you just may not think of them as critical for getting a job.

The employability skills have been grouped in eight categories:
• Communication skills
• Teamwork skills
• Problem-solving skills
• Initiative and enterprise skills
• Planning and organizing skills
• Self-management
• Learning skills
• Technology skills

Now that you have read the categories, you are thinking to yourself, yes, I have those skills. But did you ever think to list them on the resume? Most people focus on their professional achievements and responsibilities, and they often skip these skills in favor of those that are job specific. However, more and more employers look for these skills in resumes. Your potential employer wants to know that you are a team player, that you communicate well, and will show initiative when needed. While you may think this is implied by your interest in the available position, employers like to see these skills called out on your resume or cover letter.

The best way to demonstrate these skills is through your experience and under your qualifications. Point out the initiatives you have participated in that required you to work in a team, under a deadline, or as a self-starter. Demonstrate your loyalty through pointing out your accomplishments at an organization and how they benefited your team as a whole (not just you). You can showcase the employability skills in your cover letter by openly showing your enthusiasm for the available position, stating your commitment to your career objective, indicating your motivation and your integrity, and showing that you are above all un-selfish and credible. These skills are just as critical to your ability to do a great job as your professional experience and education – employers are looking for someone who will be a great fit on their team and in their organization, someone who works well under pressure but also has a sense of humor and has a balance between their personal and professional life.

Review your existing resume. Does it contain any employability skills? If not, make revisions to incorporate those employability skills you feel you excel in. If you are unsure, ask your friends or family for an objective opinion, so that you can get a better idea of how people around you see you as a person as well as a professional. Keep these attributes in mind as you compose your resume and your cover letter, and especially as you are taking part in interviews. These skills can make a difference between knowing how to do a job and being qualified to exceed goals and grow in your career.